Learning - Giles Watson
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Tailored in-house workshops / public workshops  / online learning.

My workshop and facilitation style is consistently referred to as ‘ENGAGING’, with the content being seen as ‘PRACTICAL’ and ‘RELEVANT’.

My focus throughout is not merely to share knowledge, or even to develop skills, but to challenge limiting beliefs and attitudes, and genuinely build more productive behaviours.

New online courses available now

Check out my new online courses ‘Practice Building essentials’ and ‘Implementing value pricing’ at www.gileswatson.thinkific.com

Sales, networking and rapport for introverts

In partnership with CX Training, my next workshop is for those frustrated that so much guidance and advise on sales and customer experiences seems to be written by extroverts for extroverts.

Sales, networking and rapport for introverts, Brisbane, 27 November 2019, 8.15-11.45

In-house workshops

Your people, your goals, your workshop.


I will work with you to tailor and develop a workshop that really delivers. Let me know what you want to achieve, what skills you want to develop and what behaviours you want to change – and I will craft and facilitate a session that hits the mark.


  • Legal project management
  • productivity and time management
  • Implementing value pricing
  • Pricing & productivity: skills and strategies
  • How to sell like a professional
  • Costs communication – best practice strategies for both profitability and client satisfaction
  • Making customer experience your competitive advantage
  • Client engagement
  • Practice building skills for junior solicitors
  • Digital marketing and social media for law practices
  • The art of standing out: developing messages and value propositions for both the practice and individuals



Strategy sessions, away days and facilitated discussions

Need a new direction?


I can help you shape and realise a strategy day that actually makes a difference. With preparation and post-session support, I can help you choose from alternative approaches to the law practice strategy day.


  • A traditional planning workshop – focusing on analysis, goal development, possible changes to the practice ‘business model’ and implementation
  • Issues based workshop – focusing on 3-5 questions or key issues leading with the aim of arriving at decisions and agreed implementation plans
  • Change management workshop – dedicating the day to the challenge of change in response to one or more current or future areas of change (such as a merger or major strategic move)

Online learning

Your time, your desk, your learning.


Check out my range of online courses offered through www.gileswatson.thinkific.com . These courses (recorded webinars plus supporting materials) offer maximum flexibility, and currently focus on the following topics.



Speaking and Presenting

Need a speaker for your conference? I’ve spoken at QLS Symposium, LawAsia, ALPMA and district law association events to consistently positive feedback. Platform presentations offered in 2017 include:


  • Innovation beyond IT – how to offer your clients something new!
  • How to sell like a professional
  • Death of the trusted advisor? Why your clients might actually be just customers.
  • Real client value – why costs consciousness, commercial scoping and value-focused file management are the new must-haves

Not sure what you need?

Contact me now on 0404 266 174 or email me at [email protected] to discuss what will work best for you.