Services - Giles Watson
Legal Practice Management, law consultancy, training, workshops and business coaching by Giles Watson, Brisbane.
Legal Practice Management
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Through my law firm consultancy, I work with practices and individuals in a variety of ways to help them reach their potential:

  • Personal coaching – for principals or team members – on goal attainment, drive, focus, productive behaviours, confidence, overcoming limiting beliefs and personal effectiveness

  • Personal coaching on gaining control or finding balance between fee-earning, management and personal time
  • Practice feasibility, planning and start-up

  • Practice health-check

  • Profitability analysis

  • Structured practice-improvement program

  • Planning days / retreats

  • General retainer (practice improvement)

  • DiSC personal assessment tool

  • Consulting practice manager


  • Strategy, business planning & positioning

  • Marketing & business development

  • Profitability

  • Practice performance management

  • People and partner management

  • Change management

  • Incorporation and practice structures

  • Productivity

  • Partnership tensions

  • Client communication and service

  • Cash-flow

  • Succession

  • Risk management & compliance

  • Effective, efficient processes and systems

Professional development services for law practices by Giles Watson, Brisbane based Consultancy and training


I design and deliver seminars, workshops or structured professional development programs for practices of all sizes, from simple one-hour seminars to more substantial workshops and programs.


I have particular expertise in leadership development programs and professional skills programs for graduates and early career lawyers. I can also develop tailored sessions offering points in each of the required core CPD areas.

My workshop and facilitation style is consistently referred to as ‘ENGAGING’, with the content being seen as ‘PRACTICAL’ and ‘RELEVANT’.

My focus throughout is not merely to share knowledge, or even to develop skills, but to challenge limiting beliefs and attitudes, and genuinely build more productive behaviours for your own professional development.


Popular session topics include:

  • Costs consciousness & costs communication

  • Practice re-modelling: evolving your businses model in response to legal profession trends and developments

  • Client engagement: converting initial enquiries

  • Building trust-based, value-rich client relationships

  • Productivity and time-management (either principal or individual perspective)

  • Team effectiveness (with optional DiSC profiles)

  • Legal project management

  • Waste and value: lean legal and legal process re-engineering

  • Delivering excellent client service

  • Supervision and performance management

  • Personal brand, personal networking

  • Avoiding complaints

  • Managing client expectations

  • Pricing skills and strategies

  • Avoiding client costs complaints and dissatisfaction

  • Communicating value

  • Sales (spin-selling / relationship selling / insight-selling / solution-selling / trust-based sales / consultative-selling)