Uncategorized Archives - Page 2 of 4 - Giles Watson
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Clients resent paying for a Lexus when a cheap Toyota would have done the job.  They resent paying for unnecessary value. Sometimes we need Qantas quality, but sometimes Jetstar is just fine. For solicitors, it shouldn't just be about the legal outcome, but about the service outcome - and that...

One of the biggest killers of law practice productivity is poor initial costs communication. The challenge is selling the value of an assertive estimate. Productivity in legal practice is ultimately about monetisation – about creating value through your work and then converting this into cash, often...